Shipping Policy
All fully paid orders will be reviewed, sorted and packaged for shipment within 2–4 business days. Weekends and national public holidays are excluded from processing schedules. Pre-order and custom personalized goods display separate production and delivery timelines on their respective product pages.
Standard international shipping estimated transit time after warehouse dispatch: Mainland United States 7–15 business days; United Kingdom, Canada, Australia 8–17 business days; European Union member countries 10–21 business days. All delivery durations are reference values only. Delays brought by customs inspection queues, local courier backlogs and extreme weather are out of our control and will not be regarded as delivery breach.
Shipping fees are automatically calculated at checkout based on package weight, volume and receiving region. Free shipping offers only apply to orders that meet the clear minimum spending threshold marked on our homepage and product banners. No additional delivery surcharges will be charged after payment completion.
All import tariffs, customs clearance administrative fees and local sales taxes incurred upon package arrival at destination borders are fully borne by the buyer. We will truthfully declare commodity value and category in line with international logistics regulations and cannot cover any customs-related costs for customers.
Once goods depart our warehouse, a unique tracking number and logistics inquiry link will be sent to your registered email address. If tracking records show no movement updates for over 8 consecutive days, contact customer service to submit a logistics investigation request.
Parcels returned to our warehouse due to recipient refusal, expired pickup window or invalid shipping address will generate return freight costs payable by the buyer. If you request secondary reshipment after the package is returned, all new outbound delivery fees must be pre-paid in full. If you apply for a full merchandise refund after goods are returned to storage, original checkout delivery fees will not be reimbursed.
We do not provide delivery services to PO boxes, military restricted zones and internationally sanctioned territories. Logistics carriers may suspend delivery to high-risk flagged addresses, and we reserve unilateral authority to cancel such pending shipments.